Salve.
Do you want to change the email address of your customer account but you're not sure where and how?
If you are a web designer and want to know how to gain access to your clients' accounts, you can read this article: How to gain access to your customers' accounts
Otherwise the following rules apply to everyone.
The points at which to change the email are not one but two:
1. CUSTOMER ACCOUNT EMAIL
This is the email that receives all communications related to your customer account, such as issuing new invoices, activating or deleting services and other notifications of various kinds.
To edit this email, the link is https://my.easygreenhosting.com/clientarea.php?action=details
2. USER EMAIL, OR TO LOG IN
Upon first purchase, user and user account have the same email, but in case of modification it is necessary to change it separately (we had already made a video about it: Difference between user account and customer account).
To change the user email, which is used to log in to your customer account or that of your customers, you can use this link: https://my.easygreenhosting.com/index.php?rp=/account/users
Finally, still with respect to email management, there are two other points where it is possible to add, delete or modify a contact.
3. EMAILS OF ADDITIONAL CONTACTS
The additional contacts are used to:
- send a copy of communications relating to your customer account to other email addresses;
- store a contact to be used later to register a domain in the name of that contact (and not the main contact of the customer account).
Additional contacts should be added here:
https://my.easygreenhosting.com/index.php?rp=/account/contacts&contactid=
4. EMAIL OF THE DOMAIN OWNER
Upon first purchase, the email address of the domain owner will be the same as that of the client account and the user (unless a different one is specified). However, it is possible to change it at a later time.
For editing:
https://my.easygreenhosting.com/clientarea.php?action=domains > seleziona il dominio > clicca “contact information.
That's all for now.
In case of help you can always open a ticket from your customer area.
Best regards!
